Returns & Exchanges

At Naturlush, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.